About us
Our Mission:
At Auto Doc, our mission is to provide accessible, reliable, and high-quality automotive repair and maintenance services. We understand that your time is valuable, which is why we come to you, whether at home or work, to ensure your vehicle is running at its best with minimal disruption to your day.
Why Choose Auto Doc:
Convenience: No need to arrange transportation or wait in a repair shop.
Expertise: With years of experience, we solve problems the right way.
Transparency: Upfront pricing with no hidden fees.
Quality: We use only the highest quality parts and equipment.
Warranty: All repairs come with a warranty for your peace of mind.
FAQs
Q: How do I know I'm getting a fair price?
A: We provide transparent pricing based on industry standards and the specific services your vehicle requires.
Q: What if additional repairs are needed?
A: We'll inform you of any additional repairs before proceeding. No work is done without your approval.
Q: How long does a service appointment usually take?
A: The duration of a service appointment can vary depending on the type of service required. Minor maintenance tasks may take as little as an hour, while more complex repairs could take several hours. We'll give you an estimated time frame when you schedule your appointment.
Q: Do you offer services for all types of vehicles?
A: Auto Doc provides services for a wide range of vehicles, including cars, SUVs, trucks, and vans. We work on both domestic and foreign models. If you have specific concerns about your vehicle type, please contact us for more information.
Q: What forms of payment do you accept?
A: Auto Doc accepts various forms of payment, including cash, debit cards, and most major credit cards. Payment is processed securely at the time of service completion.
Q: How do I prepare my vehicle for service?
A: Please ensure your vehicle is parked in a safe and accessible area. If possible, remove any valuable items from the vehicle before the appointment. Providing a clear workspace around the vehicle can help our mechanic perform the service more efficiently.
Q: What if I need to cancel or reschedule my appointment?
A: We understand that plans can change. If you need to cancel or reschedule your appointment, please contact us as soon as possible. We'll work with you to find a new time that fits your schedule.
Q: Do you offer emergency roadside assistance?
A: Yes, Auto Doc offers emergency roadside assistance for unexpected breakdowns. Contact us, and we'll dispatch a mechanic to your location to provide the necessary services to get you back on the road as quickly as possible.
Q: Can you service my vehicle at my workplace?
A: Yes, we can service your vehicle at your workplace as long as the location allows for it and there's sufficient space for our mechanic to work safely.